Q&A: Everything You Need to Know
A therapist-friendly talk track answering your most common questions about the AyloCare platform.
Think of AyloCare as the digital home for your practice. Most therapists end up juggling five different tools, one for notes, one for scheduling, another for billing. AyloCare brings all of those into one calm, organized space. It's designed so that your practice feels like you, rather than a generic software system.
Traditional software is built for administrators and hospital networks, it's rigid and focused on checklists. We built AyloCare for therapists. We put your identity first, so your clients see your branding and your colors, while all the heavy admin work runs quietly in the background to support your clinical focus.
Those platforms are great for getting listed, but they treat you as a service provider on their property, often taking a percentage of your session fees forever. AyloCare flips the script: you own your entire digital practice. We charge a flat fee for the tools you need to run your business, and you keep 100% of the money you earn, building your own brand instead of someone else's.
It significantly reduces your administrative load. Instead of spending hours organizing your calendar, managing client records, or handling billing after your sessions, AyloCare automates the busywork. You get to spend less time managing a business and more time doing what you were trained to do: helping people heal.
They'll experience a smooth, professional journey that builds trust before they even step into your office (or join a video call). Everything from booking a session to securely messaging you happens in a clean, branded portal that feels safe and straightforward.
Not at all. If you love your current website, AyloCare seamlessly connects to it for booking and patient portals. If you want everything in one place, AyloCare can serve as your complete online presence. Additionally, for an extra fee, our team can custom-build a professional website for you that perfectly matches your brand.
Therapy has moved beyond the physical office, and your tools should reflect that. We offer a reliable, built-in telehealth tool so you don't need extra subscriptions, and we also integrate seamlessly with Google Meet. It's one click for you, and one click for your clients.
Absolutely. We know that a breach isn’t just an IT problem; it’s a breach of clinical trust. AyloCare is fully GDPR-compliant and built with stringent clinical security strategies in mind, featuring end-to-end encryption. You and your clients can sleep easy knowing the data is locked down.
No, you don't have to start from scratch. We know that transitioning systems feels daunting. We provide tools to gently import your existing data, and our team is right there to hold your hand through the migration process.
We designed AyloCare specifically for people who hate complicated tech. You start simple: upload your logo, pick your colors, and turn on just the pieces you need, like scheduling. You can always explore the more advanced features later when you feel ready.
The best way is to start a free trial. You'll go through a friendly, guided setup to establish your brand basics. From there, you can invite a test client, run a mock session, and see how the platform feels without any pressure.
We are always right next to you. Our support team speaks human, not just tech, and we genuinely listen to your feedback. We view therapists not just as users, but as our allies in building a platform that truly serves this profession.